Last updated: 21 August 2026
The protection of your personal data is important to NOVAL.
This privacy policy sets out how NOVAL collects, uses, stores and protects personal data that may be processed when using its websites and in the course of any resulting communications.
This policy applies to websites published by NOVAL, and in particular:
It also applies to their subdomains, language versions, dedicated sections and any other website published by NOVAL that links to this policy.
These various sites are hereinafter collectively referred to as the «Sites».
Certain features or tools may not be available on all the Websites. The relevant provisions of this policy apply only where these features are actually used.
The data controller for the processing of personal data described in this policy is:
NOVAL
A simplified public limited company with a share capital of €15,000
23 Hemera Road – Lavigne Industrial Estate
31190 Auterive – France
SIREN: 449 466 978
Toulouse Trade and Companies Register: 449 466 978
Telephone: +33 (0)5 34 47 00 09
If you have any questions regarding the protection of your personal data or wish to exercise your rights, please use this email address.
Depending on how you use the Websites or interact with NOVAL, we may process the following categories of data, amongst others.
Identification and contact details
Surname, first name, email address, telephone number and, where relevant, postal address.
Professional details
Company, role, country, sector, business contact details and any information relating to the company or project you represent.
Information provided in your enquiries
The content of a message sent to NOVAL, including requests for documentation, technical enquiries, sales enquiries, requests for quotations, and information relating to a project, product or application, as well as any attachments sent.
Data relating to the business relationship
Correspondence history, quote requests, project-related information, products requested, orders and details required to manage the business relationship.
Recruitment data
When you apply to NOVAL: your identity, contact details, CV, career history, education, skills, cover letter or motivation message, as well as any other information you choose to provide as part of your application.
Technical and navigation data
Depending on the settings used on the Websites: IP address, device type, browser, operating system, pages viewed, date and time of visits, source of the visit, browsing activity and technical information necessary for the security and operation of the Websites.
Data relating to cookies and trackers
Identifiers or information relating to your device may be processed when you accept certain cookies or other trackers, in particular for the purpose of audience measurement.
NOVAL would ask you not to submit, via the Websites, any sensitive data or information that is not necessary for the processing of your enquiry.
NOVAL processes your data only where there is a specific purpose and a legal basis for such processing.
Purpose | Main legal basis |
Respond to an enquiry made via a form, by telephone or by email | NOVAL’s legitimate interest in responding to enquiries received or in taking pre-contractual steps at your request |
To review a project or draw up a quotation | Pre-contractual measures |
Manage relationships with customers, suppliers, distributors and partners | Performance of a contract and legitimate interest |
Follow up with business prospects | NOVAL’s legitimate interest in developing its commercial activities, whilst respecting the right to object |
Sending marketing communications where consent is required | Consent |
Handling requests to unsubscribe and opt out | Compliance with a legal obligation and legitimate interest |
Processing an application | Pre-contractual steps taken at the applicant’s request |
Save an application for future opportunities | Consent from the candidate where required |
Measuring audience figures using trackers that are not exempt from the consent requirement | Consent |
To ensure the operation, maintenance and security of the Sites | NOVAL’s legitimate interest |
Preventing fraud, abuse and attempted intrusions | NOVAL’s legitimate interest |
Comply with legal, tax, accounting or judicial obligations | Legal obligation |
To defend NOVAL’s rights in the event of a dispute | Legitimate interest |
Where processing is based on your consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.
The information provided via the forms on the Websites is used to process your enquiry and enable the relevant NOVAL teams to respond to it.
Some fields may be compulsory where the relevant information is required to process your enquiry. The other fields are optional.
Information may be forwarded internally to the NOVAL department or to the most appropriate person, depending on the nature of your enquiry and the relevant sector: Home, Street, Yacht, Industrial or another NOVAL business area.
When an enquiry leads to a business relationship, the relevant information can then be incorporated into the sales management tools used by NOVAL.
NOVAL operates primarily in the B2B sector.
NOVAL may use the business contact details of prospective customers, customers or partners to send them information about its products, services, innovations, events or activities where there is a relevant business interest and where permitted by regulations.
Each recipient may opt out of these communications at any time, in particular by using the unsubscribe link included in the relevant messages or by contacting NOVAL.
Where regulations require prior consent – in particular for certain communications sent to individuals – no communication of this nature is sent without the required consent.
When you submit an application to NOVAL, the information you provide is used to assess your profile, contact you and manage the recruitment process.
The data required for an ongoing recruitment process is retained for as long as is necessary to process the application.
With your consent, where required, NOVAL may retain certain information in order to contact you regarding future career opportunities.
The data of an unsuccessful candidate retained for this purpose are, in principle, not kept for longer than two years from the last contact, unless an agreement provides for a different duration or a specific obligation applies.
To the extent necessary for the performance of their duties, the data may be made available to:
These recipients only have access to the data to the extent necessary for the performance of their duties.
Where service providers act as subcontractors, NOVAL ensures that they provide appropriate safeguards regarding the protection of personal data.
NOVAL does not sell the personal data collected on its websites to third parties.
The Websites may use Google Analytics to enable NOVAL to understand how its websites are used, identify the content viewed and improve their performance and user-friendliness.
Where the configuration in use involves the setting or reading of consent-based trackers, Google Analytics is only enabled once you have given your consent via the cookie management tool.
Refusing these cookies does not prevent you from accessing the Websites.
NOVAL may also upgrade its audience measurement tools and use solutions that enable it to compile statistics in circumstances that meet the criteria for exemption from the requirement to obtain consent, as set out in the regulations.
A cookie or tracker is a technology that may store or read information on your device when you visit a website.
Strictly necessary cookies
Some cookies are essential for the website to function, for its security, for managing your preferences, or for providing a feature that you have specifically requested.
These trackers do not necessarily require your consent provided they meet the conditions set out in the regulations.
Audience measurement
Cookies may be used to compile statistics on the use of the Websites.
Where these tracers are not eligible for an exemption under the regulations, they will only be implanted with your prior consent.
Third-party content and services
Some websites may incorporate services or content from third-party platforms, such as videos, maps, social media or other external content.
Where loading such content results in the placement of trackers subject to consent, this content must be blocked until you have accepted them.
Managing your choices
On your first visit, where consent is required, a cookie management tool allows you to accept or reject the various categories of trackers concerned.
Refusing non-essential cookies should not prevent access to the essential features of the Websites.
NOVAL may keep a record of your choice so as to avoid having to ask you each time you visit. This will be kept for a period of approximately six months may, in particular, be applied before you are asked to confirm your choice again.
A detailed list of the cookies and services actually used, their providers, their purposes and their lifespans must be accessible via the cookie management tool on the relevant website.
NOVAL retains personal data only for a period proportionate to the purpose for which it was collected.
In general:
Enquiries and leads
Data used for marketing purposes may be retained for up to three years from the date of collection or from the prospect’s last contact.
Customers
Data is retained for the duration of the business relationship and may subsequently be archived for as long as is necessary to comply with legal obligations or to defend NOVAL’s rights.
Accounting documents
Documents subject to a statutory retention obligation may be retained for ten years where required by accounting regulations.
Opposition to exploration
The information strictly necessary for the processing of an objection may be retained for at least three years in order to avoid having to contact the person concerned again.
Applications
Where an unsuccessful application is retained for future opportunities, the period for which it is retained is, in principle, limited to two years after the last contact, unless an agreement has been reached to allow for a different duration.
Technical and safety data
They are retained for as long as is necessary to ensure the security, diagnosis and proper functioning of the Websites, and are then deleted or anonymised.
Cookies and audience measurement data
The duration depends on the type of tracker and its purpose. It is specified in the cookie management tool. NOVAL ensures that these durations are limited to what is strictly necessary.
Where data is no longer required in the active database but must be retained to comply with a legal obligation or to enable the establishment, exercise or defence of legal rights, it may be archived with restricted access.
Where possible, NOVAL gives preference to service providers and solutions that enable data to be processed within the European Economic Area.
However, certain international service providers, in particular some digital service providers or audience measurement providers, may process or make certain data accessible from countries outside the European Economic Area.
Where such transfers take place, NOVAL ensures that they are based on a mechanism provided for by the GDPR, in particular:
an adequacy decision by the European Commission, standard contractual clauses approved by the European Commission, or any other mechanism ensuring an adequate level of protection.
Additional safeguards may be put in place where necessary.
NOVAL implements technical and organisational measures designed to protect personal data against destruction, loss, alteration, unauthorised disclosure or access.
These measures may include, amongst other things, encrypting communications with the Websites via HTTPS, managing and restricting access rights, securing accounts and infrastructure, taking backups, carrying out security updates and monitoring systems.
As no IT system can guarantee absolute security, NOVAL adapts its security measures in line with the risks and technological developments.
Depending on the processing in question and its legal basis, you may have the following rights:
You may also set out instructions regarding what is to happen to your personal data after your death, in accordance with the provisions of French law.
To exercise your rights or ask a question regarding the use of your personal data, please contact:
NOVAL – Data protection
23 Hemera Road – Lavigne Industrial Estate
31190 Auterive – France
In order to prevent any disclosure of data to an unauthorised person, NOVAL may request information to verify the identity of the applicant where necessary.
A copy of an identity document is only requested where the circumstances warrant it.
NOVAL responds to requests within the time limits set out in the relevant regulations.
If, after contacting NOVAL, you feel that your rights regarding your personal data have not been respected, you have the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL).
The processing carried out by NOVAL via the Websites is not intended to result in a decision being taken in relation to you that produces legal effects or significantly affects you on the sole basis of fully automated processing.
The Websites may contain links to third-party websites or services.
NOVAL is not responsible for any data processing carried out directly by these third parties. We encourage you to consult their own privacy policies before providing them with any personal data.
NOVAL may amend this privacy policy to reflect changes to its websites, tools, data processing activities or regulations.
The date of the last update is shown at the top of this page.
In the event of a significant change affecting the way in which personal data is used, NOVAL may take appropriate measures to inform the individuals concerned.
